1. Introduction
REMAX Thailand / Real Estate Franchise Company Limited adheres to ethical business practices, respects your privacy, and strictly complies with the Personal Data Protection Act B.E. 2562 (2019) (PDPA). The Company attaches great importance to the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website, use our services, or interact with us across our digital platforms.
2. Definitions
3. Collection of Personal Information
We only collect personal information that is necessary for our business operations. This includes information you provide directly, data generated from your use of our services, and computer traffic data. We will always inform you of the purpose of collection and obtain your consent where required by law. For sensitive personal data, we will obtain your explicit consent prior to collection unless authorized by law. The Company will retain your information for a period of time in accordance with the purposes for which it was collected, which we will inform you of before providing services.
4. Cookies, Social Media, and Third-Party Tracking
To enhance your browsing experience and provide targeted advertising, our website utilizes cookies and tracking pixels from third-party platforms including Facebook, LINE, WhatsApp, TikTok, Instagram, and LinkedIn. These tools collect data regarding your interaction with our site. When you interact with the Company through these platforms, we may also collect personal data based on your privacy settings there. The Company is not responsible for the independent data collection practices of these external networks, and we encourage you to review their respective privacy policies.
5. Franchise Operations and Data Separation
REMAX Thailand operates under a franchise model. Each independently owned and operated REMAX office and its agents are individually responsible for their own local data compliance and the secure handling of their clients' personal information. Real Estate Franchise Company Limited is not liable for the data processing practices, acts, or omissions of individual franchisees or independent brokers.
6. Use of Personal Information
The Company will use your personal data only for the purposes for which you have been notified. This includes providing real estate services, communicating with you, conducting statistical analysis for service improvement, and delivering marketing updates regarding properties or services to ensure your maximum satisfaction.
7. Disclosure and Cross-Border Data Transfers
The Company will not sell or disclose your personal information to unauthorized third parties. Your data is only accessible to authorized personnel and entities you have permitted. As part of the global REMAX network, your personal data may be transferred to, stored, or processed on servers located outside of Thailand, such as REMAX LLC systems or regional data centers. We ensure that all cross-border data transfers comply strictly with the PDPA and maintain adequate data protection standards. We may also disclose information if strictly required by law or a court order.
8. Data Security
The Company utilizes strict technical and organizational measures to protect your personal data from unauthorized access, loss, or breach. However, data transmission over the Internet cannot be guaranteed to be 100% secure. While we strive to protect your information, the Company disclaims responsibility for any damages arising directly or indirectly from unauthorized access to data that occurs beyond our reasonable control.
9. Your Rights Regarding Personal Data
Under the PDPA, you have the right to access, request a copy of, correct, object to the processing of, or request the deletion of your personal data. You may also withdraw your consent at any time. To remove any details, update your information, or exercise your privacy rights, please submit a request through our contact page at remax.co.th/contact.
Alternatively, you may contact our Data Protection Officer directly:
10. AI-Generated Content and Website Use Disclaimer
Please read carefully: To provide efficient and innovative services, various content on this website including property descriptions, articles, translations, images, and legal summaries may be generated, modified, or assisted by Artificial Intelligence (AI) technologies. While the Company makes reasonable efforts to review this information, ALL CONTENT IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. The Company expressly disclaims any liability for inaccuracies, errors, or omissions in AI-generated content. Users are strictly advised to independently verify all property details, legal requirements, and financial data with a certified REMAX agent before making any real estate decisions. The Company shall not be held liable for any direct or indirect damages resulting from reliance on AI-generated content found on this website or our affiliated social media channels.
11. Privacy Policy Changes
The Company may update this Privacy Policy periodically to reflect changes in our services or legal requirements. We will announce any significant changes on our website.
Latest update: March 18, 2026